PixeAI - AI Video Photo Editor
PixeAI Support
Answers to common questions about PixeAI. Can't find yours? Write to info@orlproducts.com.
Which devices does PixeAI work on?
PixeAI works on iPhone and iPad, and needs iOS 15.0 or later on iPhone.
Does PixeAI collect my data?
PixeAI's App Store privacy label lists: data used to track you (diagnostics); data linked to you (usage data, diagnostics); data not linked to you (identifiers). The PixeAI privacy page explains each one and how to turn tracking off.
Why does PixeAI ask for permissions?
Photos: To choose photos to edit and to save results. Camera: Only if you take a new photo in the app.
How do I restore a purchase?
Sign in with the same Apple Account you used to buy, open PixeAI's upgrade screen and tap Restore Purchases. Purchases belong to your account, so they also come back when you reinstall or move to a new device.
How do I cancel a subscription?
On iPhone or iPad, open Settings, tap your name, then Subscriptions, choose PixeAI and tap Cancel Subscription. Cancel at least 24 hours before the renewal date. Refunds are handled by Apple.
Which languages does PixeAI support?
English, Hindi, Indonesian, Korean, Portuguese, Spanish and Vietnamese. PixeAI follows your device language.
How do I contact you?
Write to info@orlproducts.com. Tell us your device, the version of PixeAI and what happened; a person reads every message.