Privacy Policy
This policy explains how DICOM Viewer: Raykin (“Raykin”), made by ORIENTPRO, handles information on iPhone, iPad, Mac and Apple Watch, and in Raykin for Android on phones, tablets, Chromebooks and Wear OS watches. We have kept it short and plain.
The short version
- We collect nothing. Raykin’s App Store privacy label reads “Data Not Collected”.
- There is no account on any device. On iPhone, iPad, Mac and Apple Watch there is also no advertising, no analytics, no tracking and no third-party SDK in the app.
- Raykin has no servers. Your images are opened, processed and stored on your own device, and we never receive them.
- Nothing leaves your device unless you choose to share or send it.
- On Android, Raykin is free because it shows ads from Google AdMob. Google’s ads software collects some device data to show and measure those ads, but it never sees your scans. Section 13 explains what is collected and how to choose.
Sections 1 to 12 describe Raykin on iPhone, iPad, Mac and Apple Watch. Raykin for Android keeps your scans on your device in the same way; where it works differently, including ads, backup and permissions, section 13 says so.
1. What we collect
Nothing. Raykin does not ask you to create an account, and it does not collect or send personal data, health data, usage data, identifiers or diagnostics to us or to anyone else. It contains no advertising, no analytics, no tracking and no third-party software development kits (SDKs), and we run no servers for it. We, the developer, never receive your images or your information.
Because we receive nothing, we have nothing to sell, share or use for advertising.
2. Where your scans are kept
Everything Raykin does, from reading discs and files to showing images, organising people and visits, searching, measuring and building 3D views, happens on your device. Your scans and notes are stored in Raykin’s private storage on that device.
Your device’s own iCloud or Finder backup includes this storage unless “Exclude scans from device backup” is turned on in Raykin, under Settings › Import & Storage. The choice is yours. Those backups are made by your device and Apple, not by us, and Apple’s privacy policy applies to iCloud.
3. Moving scans between your devices
Nearby Transfer sends scans directly between your own devices over your local network. The connection is end-to-end encrypted and paired with a QR code or a 27-digit code. Nothing goes through the internet, and nothing reaches us.
A Raykin Archive is a backup file that you create. It is encrypted with AES-256 using a passphrase you choose. We never see the passphrase and cannot recover it, so keep it somewhere safe.
4. Hospital QR codes and portal links
When you scan a hospital QR code or open a portal link, Raykin opens only that hospital’s page inside the app. Anything you download there goes straight to your device, and Raykin sends nothing anywhere else. The hospital’s own privacy policy applies to its website.
5. When you share
Scans leave your device only when you share or export them, for example by AirDrop, email or a USB drive. You choose where they go, and the privacy terms of the app or service you use apply from then on.
Clean Share (Raykin Pro) makes a copy with names, IDs, birth dates and hospital details removed and the dates shifted, and flags text burned into images so you can cover it. Please review what you share before you send it. Your originals never change.
6. Purchases
Raykin Pro is bought through Apple’s App Store. Apple handles the payment, and we receive no payment details. Apple’s privacy policy covers the transaction.
7. Permissions
Every permission is optional. Raykin asks for one only when you first use the feature that needs it, and you can change your answer at any time in your device’s Settings.
- Camera — to scan hospital QR codes, photograph old films and scan paper reports.
- Local Network — to find your own devices for Nearby Transfer.
- Face ID — to lock the app.
- Notifications — for follow-up reminders.
- Calendar (add events only) — to add a follow-up you choose. Raykin cannot read your calendar.
- Photos (add only) — to save an exported image when you ask. Raykin cannot see your photo library.
8. Widgets, Apple Watch and Spotlight
Widgets, the Lock Screen and Apple Watch hide names and exam titles unless you turn on “Show details on Lock Screen, Watch & widgets” in Settings › Privacy & Lock. A Focus filter can hide details too. Scans appear in Spotlight search only if you turn that on.
9. Locks and screen privacy
You can lock Raykin with Face ID or your passcode, and lock individual people. Raykin shows a warning banner while the screen is being recorded, and can hide its content in the App Switcher. Show the Doctor keeps a single visit on screen, and leaving it needs Face ID or your passcode.
10. Deleting your data
Delete Everything, in Settings › Import & Storage, erases your Raykin library from the device. Files you have exported or shared, and Raykin Archives you have made, are separate copies; delete them yourself if you no longer need them.
11. Your rights under GDPR, CCPA and similar laws
Depending on where you live, laws such as the EU and UK General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) give you rights over your personal data, including the right to access it, correct it, delete it, receive a copy of it and object to its use, and the right to say no to its sale.
We respect those rights. Because we hold no data about you, there is nothing on our side to access, correct or delete. Your information is only on your device, where you control it directly: you can view it, export it (for example as a Raykin Archive) or erase it with Delete Everything. We do not sell or share personal information. If you have a question or a request, write to us and we will answer.
12. Children
Raykin is not directed at children under 13. Parents and guardians may keep their children’s scans in Raykin as part of the family library. Since Raykin collects nothing, it collects nothing from children either.
13. Raykin for Android: ads and Google services
This section covers Raykin for Android (package com.orientpro.dicomviewer, from Google Play) on phones, tablets, foldables, Chromebooks and desktop windows with Android 10 or later, on Wear OS watches, and in its home-screen widgets. It does not apply to Raykin on iPhone, iPad, Mac and Apple Watch, which shows no ads.
Your scans stay on your device
As on Apple devices, there is no account and no server of ours. Medical images (DICOM files, photos of films and scanned reports) and the people, visits, follow-ups, questions, notes and Imaging Notes you enter are stored only in Raykin’s private storage on your device. We never receive, sell or share them.
Backup. Raykin turns Android backup off for its data, so neither Android’s cloud backup to your Google Account nor the device-to-device transfer when you set up a new phone copies your Raykin library. To move it to another device, use Nearby Transfer or a Raykin Archive, described below.
When data leaves your device
Only when you choose to:
- Share, Clean Share and Export: files go to the app or person you pick in the Android share sheet.
- Nearby Transfer: directly between your own Android devices over Bluetooth and Wi-Fi, using Google Nearby Connections. The transfer is end-to-end encrypted with a key derived from the pairing code, and nothing goes through the internet or any server.
- Raykin Archive: an encrypted file protected by your passphrase, saved where you choose.
- Wear OS: a privacy-safe summary (labels, follow-up dates and the key images you reviewed) is sent to your paired watch through Google’s Wearable Data Layer. Names and exam titles are included only if you turn on “Show details on widgets & watch”.
- Hospital links and QR codes: Raykin downloads the file the link points to from the hospital’s server. Other pages open in your browser, and the hospital’s own privacy policy applies to them.
QR codes and text recognition (Google ML Kit)
Scanning QR codes and reading the text of paper reports use Google ML Kit, which runs on your device with models provided by Google Play services. Your images and the text read from them are not sent to Google or to us for this.
Advertising (Google AdMob)
Raykin for Android is free because it shows ads served by Google AdMob (the Google Mobile Ads SDK): native ads in some lists, full-screen ads at some natural breaks, an ad when you reopen the app, and rewarded ads only when you choose to watch them to unlock a feature. Ads never appear on top of your images, and ads never see your scans or anything you type.
To show, limit, measure and protect these ads, Google’s SDK collects and shares with Google:
- Device identifiers: the Android advertising ID;
- Approximate location, estimated from your IP address (not GPS);
- App interactions, such as ad views and taps;
- Diagnostics: information about how the app and the ads SDK perform.
This data is sent encrypted. Google uses it for advertising, analytics and fraud prevention, as described in How Google uses information from sites or apps that use its services and the Google Privacy Policy. Google’s own disclosure for the SDK: Google Mobile Ads SDK data disclosure.
What Google Play’s Data safety section shows
All of the data below is collected by Google’s Mobile Ads SDK, not by us, and is encrypted in transit:
| Data type | Shared | Purposes |
|---|---|---|
| Approximate location (estimated from the IP address) | Yes | Advertising or marketing; analytics; fraud prevention, security and compliance |
| App interactions (such as ad views and taps) | Yes | Advertising or marketing; analytics; fraud prevention, security and compliance |
| Diagnostics | Yes | Advertising or marketing; analytics; fraud prevention, security and compliance |
| Device or other IDs (advertising ID) | Yes | Advertising or marketing; analytics; fraud prevention, security and compliance |
Not collected: your scans, photos and files, health information, the names and notes you enter, contacts, calendar, precise location, messages and financial information. There is no account to create.
Your ad choices
- Consent (European Economic Area, United Kingdom and Switzerland): before any ad is requested, Raykin shows Google’s consent form (Google User Messaging Platform). You can accept or refuse personalised ads, and change your choice at any time in Settings › Privacy choices. If you refuse, Google may still show non-personalised ads, which use less data.
- Advertising ID: you can reset or delete it in your Android settings (Settings › Privacy › Ads, or Settings › Google › Ads, depending on the device). Once it is deleted, apps receive no advertising ID.
- Ad content is limited to Google’s PG rating.
Rewarded unlocks instead of purchases
The Android app has no in-app purchases. Then & Now, Pro Tools, Clean Share, more family members and Smart Search unlock for 24 hours, one feature at a time, when you choose to watch two short rewarded ads. A Raykin Pro purchase on the App Store does not carry over to Android.
Permissions on Android
Raykin asks for each permission only when you use the feature that needs it, and you can change your answer at any time in Android’s settings.
- Camera: to scan QR codes, photograph films and scan paper reports; asked when you open the scanner.
- Notifications: for follow-up reminders and to show progress.
- Nearby devices, Bluetooth and Wi-Fi: for Nearby Transfer; asked when you start a transfer. On Android 12 and earlier, Android requires the location permission to find nearby devices; Raykin asks for it only when you start a transfer and never reads your location.
- Biometrics: to lock the app or a person with your device’s fingerprint, face or screen lock.
- Internet: for ads and for downloads from hospital links.
Raykin does not ask for your contacts, calendar or photo library. Photos you pick are read only through the Android photo picker, which gives the app just the items you select.
Children
Raykin for Android is intended for adults managing their own and their family’s medical images. It is not directed to children under 13, and we do not knowingly collect personal information from them.
Deleting your data on Android
Settings › Import & Storage › Delete Everything removes all scans and records from the device, and uninstalling Raykin removes them too. There is no account to delete. Data that Google collects for ads is kept and deleted under Google’s policies; to stop personalised ads, use Settings › Privacy choices or delete your advertising ID.
Raykin for Android, like Raykin on Apple devices, is for viewing and organising images only. It is not a medical device and is not intended for diagnosis or treatment.
14. Changes to this policy
If this policy changes, we will post the new version on this page with a new effective date and say clearly what has changed.
15. Contact
Questions about privacy, or a request about your data? Write to info@orlproducts.com. We answer in English or Vietnamese.
ORIENTPRO · orlproducts.com