Privacy Policy

This Privacy Policy describes:

·       The ways we collect personal data about you and why we do so

·       How we use your personal data, and

·       The choices you have about your personal data.

This Privacy Policy applies to ORIENTPRO applications, games, websites and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version on ORIENTPRO.com. If we make any material changes, we will notify you by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.

 

 

CONTACT US

If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to primarily contact us through the game so we can reply to you more quickly.

Name of the controller: ORIENTPRO
email: [email protected]

 

 

THE DATA WE MAY COLLECT

Personal Information We Collect.

When you use the Apps, we may collect information about you, including: 

·       Photographs you provide when you use the Apps, via your camera or camera roll (if you have granted us permission to access your camera or camera roll), the in-App internet search functionality. We obtain only the specific images you chose to modify using the App; we do not collect your photo albums even if you grant us your access to them. We encrypt each photograph that you upload using the Apps. The encryption key is stored locally on your device. This means that the only device that can view the photo is the device from which the photograph was uploaded using the App – the user’s device. Please note that while we do not require or request any metadata attached to the photographs you upload, metadata (including, for example, geotags) may be associated with your photographs by default. We take steps to delete any metadata that may be associated with a photograph you provide when you use the App.

·       App usage information, such as information about how you use the Apps and interact with us, including your preferred language, the date and time when you first installed the Apps and the date and time you last used the Apps.

·       Purchase history, if you choose to purchase an App subscription, such as confirmation that you are a paid subscriber to the App(s).

·       Social media information, if you choose to login to the Apps via a third-party platform or social media network (for example, Facebook), or otherwise connect your account on the third-party platform or network to the Apps. We may collect information from that platform or network, such as your social media alias, first and last name, number of “friends” on the social media platform and, if depending on your Facebook or other network settings, a list of your friends or connections (though we do not use or store this information). Our collection and processing of the information we obtain from social media platforms is governed by the requirements these social media platforms impose on us in their relevant terms and conditions.

·       Device data, such as your computer and mobile device operating system type and version number, manufacturer and model, device ID, push tokens, Google Advertising ID, Apple ID for Advertising, browser type, screen resolution, IP address (and the associated country in which you are located), the website you visited before visiting our Site; and other information about the device you are using to visit the Apps.

·       Online activity data, such as information about your use of and actions on the Apps and the Sites, including pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access. Our service providers and certain third parties (e.g., online advertising networks and their clients) also may collect this type of information over time and across third-party websites and mobile applications. This information may be collected on our Site using cookies, browser web storage (also known as locally stored objects, or “LSOs”), web beacons, and similar technologies. We may collect this information directly or through our use of third-party software development kits (“SDKs”). SDKs may enable third parties to collect information directly from our Apps.

Data you provide us.

·       Contact information (such as name and email address)

·       Player name and password

·       Profile information (such as profile photo)

·       Your messages to the Service (such as chat logs and player support tickets)

·       Other data you choose to give us (such as data to identify a lost account or particular purchase)

Data we collect automatically.

·       Data about your account and game progress

·       Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address)

·       Data about your device, such as device name and operating system, browser type and language

·       Data we collect with cookies and similar technologies (see more below)

·       Precise geo-location data (GPS, with your consent)

·       Data about your use of the Service, such as gameplay data and your interactions with other players inside the Service

Data we collect from our partners.

·       Data we receive if you link a third party tool with the Service (such as Facebook, WeChat or Google)

·       Geographic data (such as to determine the coarse location of your IP address)

·       Data to fight fraud (such as refund abuse in games or click fraud in advertising)

·       Data from platforms that the games run on (such as to verify payment)

·       Data for advertising and analytics purposes, so we can provide you a better Service

 

 

HOW WE USE YOUR PERSONAL INFORMATION

We do not use the photographs you provide when you use the Apps for any reason other than to provide you with the editing functionality of the Apps. We may use information other than photographs for the following purposes:

To operate and improve the Apps: 

·       Enable you to use the App’s features;

·       Establish and maintain your account, if you choose to login to the Apps using your social media account;

·       Communicate with you about the Apps, including by sending you announcements, updates, and security alerts, which we may send through a push notification, and responding to your requests, questions and feedback;

·       Provide technical support and maintenance for the App;

·       Perform statistical analysis about use of the Apps (including through the use of Google Analytics).

To send you marketing and promotional communications. We may send you marketing communications as permitted by law. You will have the ability to opt-out of our marketing and promotional communications as described in the Opt out of marketing section below. 

To display advertisements to you. If you use the free version of the Apps, we work with advertising partners to display advertisements within the Apps. These advertisements are delivered by our advertising partners and may be targeted based on your use of the Apps or your activity elsewhere online. To learn more about your choices in connection with advertisements, please see the section below titled “Targeted online advertising.” 

For compliance, fraud prevention, and safety. We may use your personal information and disclose it to law enforcement, government authorities, and private parties as we believe necessary or appropriate to: (a) protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims); (b) enforce the terms and conditions that govern the Service; and (c) protect, investigate and deter against fraudulent, harmful, unauthorized, unethical or illegal activity. 

With your consent. In some cases, we may specifically ask for your consent to collect, use or share your personal information, such as when required by law. 

To create anonymous, aggregated or de-identified data. We may create anonymous, aggregated or de-identified data from your personal information and other individuals whose personal information we collect. We make personal information into anonymous, aggregated or de-identified data by removing information that makes the data personally identifiable to you. We may use this anonymous, aggregated or de-identified data and share it with third parties for our lawful business purposes. 

 

 

WHY DO WE COLLECT YOUR DATA

To make the Service work.

To perform the contract, we process data necessary to 

·       Create accounts and allow you to play our games and use our Service

·       Operate the Service

·       Verify and confirm payments

·       Provide and deliver products and services you request

·       Send you Service-related communications

To make the Service more suitable for our players.

To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to 

·       Update and develop player profiles

·       Develop and improve the Service and player experience

·       Manage our relationship with you

·       Provide social features as part of the Service

·       Customize your Service experience

·       Respond to your comments and questions and provide player support

·       Provide you ORIENTPRO offers in the Service as well as in other websites and services, and by email

·       Send you related information, such as updates, security alerts, and support messages

·       Enable you to communicate with other players

To show personalized advertisements.

To show you personalized and relevant advertisements in the Service as well as in other websites and services (including email) we have a legitimate interest to process necessary data to

·       Track the content you access in connection with the Service and your online behavior 

·       Deliver, target and improve our advertising and the Service 

For information on how to opt-out from personalized advertisements, see section 'Your rights and options' below.

To keep the Service safe and fair.

Ensuring a level playing field in the Service is a top priority for us. For more information on our acceptable use policy, see the ORIENTPRO Terms of Service.

In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to

·       Analyze and monitor use of the Service and its social features 

·       Moderate chats either automatically or manually

·       Take action against fraudulent or misbehaving players

To analyze, profile, and segment.

In all of the above cases and purposes, we may analyze, profile and segment all collected data.

With your consent.

With your consent, we may process your data for additional purposes, such as using your GPS location to show you local events.

 

WHO CAN SEE YOUR DATA 

Apart from ORIENTPRO, your data can be accessed by others in the following situations:

 

Other players and users.

Social features are a core component of our games. Other players and users may, for example, see your profile data, in-game activities and read the messages you have posted.

 

Partners working for ORIENTPRO.

ORIENTPRO has partners to perform services for us. These partners process your data only at and according to ORIENTPRO´s instructions to provide the Service, such as hosting, player support, advertising, analytics and fraud prevention.

 

Other companies and public authorities.

In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests. 

We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.

 

Advertising and Social Media partners.

The Service includes features from our partners, such as social media interaction tools and in-game advertising. A list of these partners is available at ORIENTPRO.com/partner-opt-out. These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices. 

 

INTERNATIONAL DATA TRANSFERS

Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. Adequate safeguards that our partners may use include standard contractual clauses approved by EU Commission and the Privacy Shield certification in case of transfers to the USA.

 

YOUR RIGHTS AND OPTIONS

Opt-out of marketing emails and other direct marketing.

You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications.

Opt-out of targeted advertising.

You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your Android or iOS device and selecting "limit ad tracking" (Apple iOS) or "opt-out of interest based ads" (Android).

For personalized in-game offers opt-out, you can use the options provided in the game settings.

 

Opting out of the targeted advertising doesn’t mean you will receive less ads, only that those ads may not be relevant to you.

 

Access the personal data we hold about you.

If you request, we will provide you a copy of your personal data in an electronic format. 

 

Your other rights.

You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by turning off GPS location sharing in your mobile device settings. 

We will respond to all requests within a reasonable timeframe.  If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact us.

 

COOKIES AND SIMILAR TECHNOLOGIES

Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analise use, target advertisements and prevent fraud. You can disable cookies in your browser settings, but some parts of the Service may then not function properly.

 

HOW DO WE PROTECT YOUR DATA

Security Safeguards.

In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

 

Data retention.

We retain your data for as long as your account is active or as needed to provide you the Service. If you delete your account we will delete your data up to 60 days afterwards.

 

Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

YOUR CHOICES

In this section, we describe the rights and choices available to all users. Users who are located within European can find additional information about their rights below.

 

Opt-out of marketing communications and other push notifications. You may opt out of marketing-related communications and other notifications we may send you via push notification by changing the settings on your mobile device.

Device permissions. You may revoke any permissions you previously granted to us, such as permission to access your camera, camera roll, or microphone through the settings on your mobile device.

Cloud processing. You may request that we remove your information, including photographs, from the cloud before the 24-48 hour period after which Google Cloud Platform or Amazon Web Services automatically deletes the information by clicking the “Request cloud data removal” button in the “Support” section of the Apps Settings on your mobile device.

Cookies & Browser Web Storage. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the Site may not work properly. Similarly, your browser settings may allow you to clear your browser web storage.

Choosing not to share your personal information. Where we are required by law to collect your personal information, or where we need your personal information in order to provide the Apps to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our services. We will tell you what information you must provide to use the Apps by designating it as required at the time of collection or through other appropriate means.

Choosing not to share your personal information. Where we are required by law to collect your personal information, or where we need your personal information in order to provide the Apps to you, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our services. We will tell you what information you must provide to use the Apps by designating it as required at the time of collection or through other appropriate means.

 

 

AGE LIMITS

We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services.  If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address.  No one under the age of 13 may provide any personal data.  If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible.  If you believe that we might have any data from or about a child under the age of 13, please contact us.